Refund policy

Aibotix provides digital AI chatbot subscriptions with access delivered electronically after successful payment.

Because our services are digital and access may be activated immediately after purchase, all completed subscription payments are final and non-refundable once access has been provided or the service has been activated, except where required by applicable law.

A refund may be considered only when:

• The customer was charged more than once for the same purchase.
• Payment was completed but the purchased service was not delivered or activated.
• A refund is otherwise required by applicable consumer law.

Refunds are not provided for:

• Change of mind after purchase.
• Failure to use the service.
• Purchasing the wrong plan after access has been activated.
• Cancellation after the subscription period has started.
• Customer-side compatibility, configuration, or implementation issues where the service itself was successfully provided.
• Partial use of an annual subscription.

Customers should review the selected plan, price, billing period, and service details before completing payment.

If you experience a technical problem, please contact our support team before requesting a payment dispute so we can investigate and assist you.

Important: A cancellation stops future renewal where applicable. It does not automatically refund an already completed and activated subscription.